Privacy Policy

1. Introduction

Aerial Accuracy LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aerialaccuracy.com) or engage our thermal drone inspection services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form or request a quote
• Send us an email or call our business phone
• Enter into a service agreement

This may include:

• Name and business name
• Email address and phone number
• Property/facility address and details
• Project specifications and requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source

2.3 Aerial Imagery and Data

During service delivery, we capture thermal and visual imagery of your property or facility. This data is considered proprietary client information and is handled according to our service agreements.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide quotes
• Deliver contracted inspection services
• Process payments and maintain business records
• Send service updates and compliance reports
• Improve our website and service offerings
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: Third-party vendors who assist with business operations (e.g., payment processing, email services) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with advance notice to affected parties.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission, secure file storage, and restricted access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Client Data Confidentiality

All aerial imagery, thermal data, and inspection reports are considered confidential client property. We:

• Require explicit written consent before using client data for marketing or case studies
• Maintain secure storage of all project files
• Delete data upon client request after project completion (subject to legal retention requirements)
• Adhere to NFPA, ASTM, and IEC confidentiality standards

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

8. Your Rights

You have the right to:

• Access and review the personal information we hold
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)

To exercise these rights, contact us through our contact form.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inspection data is typically retained for 3-7 years for compliance and warranty purposes, unless client requests earlier deletion.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact form.